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News from
Island Coast Boat Works |
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Doing
Business Above Deck
The News-Press, February 16, 2002
By BETSY CLAYTON |
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Boat show place to renew contacts |
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MIAMI BEACH
-- The business Richard Straus started with one partner and no workers
three years ago has flourished into a company 24 employees strong.
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The surge -- and an increase in annual sales from $430,000 in the first
year to more than $1.5 million in 2001 -- is not enough to satisfy
Strauss, a 41-year-old Matlacha entrepreneur whose business is Cape
Coral-based Island Coast Boat Works. |
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So Strauss every February grabs partner David Ort or marketing director
Bob Wellman and heads to the Miami International Boat Show, the world's
largest marine show with 2.5 million square feet of space and 2,300
exhibitors from 50 states and 75 countries. |
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Then he stands in line to meet and mingle with top dogs from the nation's
major boat manufacturers. He wears no VIP badge, has no special admission
time and schedules few formal appointments. |
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He stands in line with the millionaire boat buyers and the middle-income
daydreamers to check out the market's newest boats. Instead of visualizing
how he'd look at the wheel, he visualizes how Island Coast Boat Works
would look doing business with the makers of the boats. |
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Then he presses his hand into the hand of an executive and tells the
leader how Island Coast Boat Works should be part of the boat builder's
vision too. |
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"You can never stop selling your business," Strauss said. "The minute you
stop selling is when you lose." |
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Unlike high-powered CEOs or presidents of larger companies, Strauss has to
do the selling himself. No golf games in Coral Gables while a
second-in-command staffer presses the flesh at the boat show. No Saturdays
off from the show, which will swell with 145,000 attendees by the time it
finishes its annual six-day run. |
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Strauss does it himself to get business for the company, which specializes
in fiberglass repair, structural mending, repowering and prototype
construction. |
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Island Coast Boat Works contracts with manufacturers to do warranty work,
and it also does jobs for insurance companies to fix boats. |
| International
Business |
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Strauss thinks bigger than the region he calls home, even though one in
every 10 Lee County residents owns a boat and boat registration in Lee,
collier and Charlotte counties equals an armada of 75,000 vessels. |
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Sixty percent to 90 percent of the company's business is drawn from out of
county and out of state. The company works on boats from Maine to Puerto
Rico and from Caribbean nations to other foreign countries. |
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Businesses such as his are the ones economic development staffers crow
about. |
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"When you bring in money from outside the area, that's how you create
prosperity," said Joyce Ryan, strategic business development coordinator
for the Cape Coral Economic Development Office. "It's money coming into
your community that can be used for jobs, for growth of the business here,
for things that pump up the local economy." |
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When Strauss and partner Ort started Island Coast Boat Works, they
garnered little interest from economic development types. Their business
was mistaken for being a small-employer, cottage-industry-stype repair
center for Southwest Florida's weekend warrior boaters. |
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But Strauss had 19 years experience in the marine industry, having worked
for manufacturers such as SeaRay and Regal Marine. Ort, who shares the
title of owner/vice president with Strauss had background as a cost
analyst with Mitsubishi Motors Corp. and a numbers-crunching job with
Marine Concepts. |
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The combination of an extroverted marine industries go-getter with a
computer-and-number-savvy businessman worked immediately. |
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"Within the first four months we had to buy a bigger compressor to run the
tools. Within the first six months we had to get a larger Dumpster. Within
eight months, we had no space for our employees to park in the parking
lot." said Strauss, who first anchored the business in central Cape coral
until moving into the North Cape Industrial Park where the company in 2000
bought a 14,000-square-foot building. |
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"Our intention is to outgrow it." said Strauss, who rarely fumbles for
words to visualize the future. |
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"Or," added Wellman, the marketing director who's worked 21 years in
marine industries, "to have a satellite operation." |
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Translation: There is no reason to rest. |
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Strauss and Wellman headed to Miami on Wednesday and were walking the
traditional red carpets between sport-fishing boats and cruisers by 10
a.m. Thursday, the opening day of the Miami International Boat Show. They
repeated the routine Friday. Strauss expected to go back again today. |
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Strauss and Wellman had contacted 14 builders before the opening, and as
they weaved around boat shoppers along football-field length aisles, they
unfolded their printed out "to do" list, which spelled out contact names
and booth numbers. |
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Drop-in is the name of the game at the Miami show, where big deals are
done between business people who never wear suits and ties and instead
sport khaki slacks and short-sleeved shirts. Boat show concessionaires
serve Budweiser by 10 a.m. a handshake and a straight look in th eeye mean
more here than a signed contract. |
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The marine industry still does business the way business used to be done. |
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That's fine with Strauss. It's friendly. |
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"My friends in the industry have helped me to open doors," he said. As he
walks an aisle, he greets people by first name with high-fives and tight
handshakes. "I can be standing there talking to someone I've known 20
years and can meet a new person who has maybe something they need done
that we can do." |
| Plenty of
boats in the sea |
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With more than 385 boat manufacturers in the United States, there's no way
to know everybody. |
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Strauss and Wellman introduce themselves. |
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The boat manufacturers are there to be met. |
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"It's a very productive place to make contacts." said Thom Dammrich,
president of the National Marine Manufacturers Association, the
Chicago-based organization that sponsors the show. "People are busy there.
They're accessible but busy." |
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Strauss is willing to wait in line. He may be high-powered in his vision
but he understands Florida is a place to enjoy life without a three-piece
suit. At the Cape plant, a yellow Labrador retriever greets customers in
the office. A boat Strauss designed and built but didn't finish yet --
following an entrepreneurial dream - sits out back, behind the warehouse
of boats being repaired and rebuilt. |
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Finishing that will come later. |
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Now it's time to drum up business. |
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Last year his workers seamed up a 12-foot gash in a 50-foot cruiser that
hit a reef in the Turks and Caicos Islands. Photos of the finished product
make the motorboat look like new, its fiberglass gleaming smoother than
the Gulf of Mexico on a dead-calm day. |
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He's proud of the work. He knows Island Coast Boat Works can do more like
it. |
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His steady voice and smile are convincing. |
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Two hours into the Miami show's first day, he and Wellman had stopped at
eight manufacturers' booths and already secured one job and a potential
job. |
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"I may be dragging a boat with me across the state Saturday," he said.
"Another manufacturer has a customer waiting for work that can't be done
until april. We're going to talk mid-week, send someone out for an
estimate, make a bid and hopefully get the job." |
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Then he unfolded the printed list of potential show contacts, ganced at
it, tucked it in pocket of his khakis and pressed ahead toward the next
manufacturer's display. |